terms of agreement

1. Dangers and abnormalities associated with the program.

Some changes may occur during exercise.

These include abnormal blood pressure, dizziness, arrhythmias, tachycardia, bradycardia and in some cases heart attacks, strokes and fatalities.

Nevertheless, we can assure you that we will make every effort to minimize and prevent the risk of the accidents mentioned above.

We are always prepared to deal with life-saving procedures (AEDs) and any abnormalities that may occur during training session.

 

2. Expected results.

In order to provide maximum results our training programs and methods are based on scientific research and we will make great effort to provide you the best possible training session, but due to the various factors like training consistency, body genetics, diet etc. we cannot guarantee that expected results will occur.

 

3 About physical condition during training session.

If you feel sick during training or if you experience any unusual fatigue, tachycardia, palpitation, chest pain, or other abnormalities that you have never experienced before, please report it to your trainer immediately.

In addition, you will be obliged to tell us in advance about your past medical history and all the medicines you are currently taking.

 

4. Protection of personal information.

Your information will not be provided or disclosed to any third party without your consent.

However, we may use the results obtained for statistics while protecting your privacy.

 

5. About reservation.

Reservations can be made using the dedicated GYM FIELD app or the OFFICIAL LINE.

You can make a reservation up to 2 months in advance.

If you would like to change your reservation, please contact us using the dedicated app or the OFFICIAL LINE.

Please note that we cannot respond to changes in reservations on the day of the event.

 

6. Cancellation.

If you cancel your personal training (excluding semi-personal) on the day of the lesson, training fee cannot be returned. If you wish to cancel with returning your money, please contact us by 22:00 on the previous business day.

For contact information, please contact each store by phone or store LINE.

In case of unavoidable reasons such as a disaster or a significant delay in public transportation, no cancellation fee will be charged.

 

7. About payment of admission fee.

At the time of enrollment, you will be charged an enrollment fee and a monthly membership fee for the first month.

Here are various payment services. (Credit, bank transfer, convenience store payment).

 

8. Monthly membership fee payment.

Payment of monthly membership fee and monthly plan will be made by various payment agency services. (Credit, bank transfer, convenience store payment).

The payment date will be the 26th of the previous month. Please note that we will charge you again if the payment is not made for some reason.

Depending on the enrollment date (training start date), the billing amount for the first month may differ. (Weekly discount system).

 

9. Refund.

Basically, we do not accept refunds.

However, if you have an unavoidable reason such as a sudden moving or work transfer, please contact stuff in specific store.

 

10. About adjournment and rejoining.

If you wish to take a break, please contact as via Official Line by the 10th of the month before the holiday.

After 10th of the month, it will be treated as an adjournment for the month after next.

The monthly fee for the recess is 1,000 yen (excluding tax). (Automatic payment).

In case of rejoining, the weekly discount system will be applied as at the time of enrollment. Please inform us via Official Line about yours rejoining.

 

11 About withdrawal.

If you wish to withdraw from the membership, please contact our Official Line by the 10th of the month before the withdrawal month.

After 10th, it will be treated as withdrawal from the next month.

Please note that if you withdraw from Gym Field and wish to join later again, the enrolment fee is required.

You can continue to participate in events hosted by GYM FIELD.

 

12. About week discount system.

Regarding the monthly membership fee for the month of enrollment (return month), you will be charged a different fee depending on the training start date.

Start of the first week is 5,000 yen (rejoin is 4,000 yen)

The start of the second week is 4,000 yen (rejoin is 3,000 yen)

Start of the 3rd week is 3,000 yen (rejoin is 2,000 yen)

2,000 yen for start of 4th and 5th week (1,000 yen for rejoin)

*All tax excluded.

 

13. Service content that cannot be handled.

Please note that medical practice, massage, acupuncture and other similar services cannot be provided except at some stores.

*It may be included in the service content at the stores attached to the acupuncture and osteopathic clinic.

 

14. How to contact after joining.

The only way to contact the secretariat after enrollment is with the Official Line account.

Please note that we cannot respond by email or phone except in an emergency.

*May vary depending on the store.

 

15. About the use by minors.

Parental consent is required for anyone under the age of 20 to use the service without a parent.

Parents are required to attend the procedure at the time of enrollment.

 

16. About the use of other stores.

If you use another store, you can use it only by paying each time. (Monthly plans cannot be used).

If you use a store where the monthly membership fee is set higher than usual (5,000 yen), an additional fee will be required. (Please check each store page for prices).

For two months after joining the membership, you cannot change the store you belong to for any reason, except for unavoidable circumstances.

Please note that changes to your store will be accepted until the 10th of the previous month.

 

17. About using VR.

When using VR, the staff may be absent, so please cooperate with the following information.

・ Please use within 60 minutes.

・ Please refrain from staying more than 10 minutes before and after the reserved time.

・ Be sure to return the used tools to their original location and take your own trash with you.

・ Please refrain from using the shower room except for customers with a personal training contract.

・ Please note that you may be required to compensate for any damage to the equipment.

・ Be sure to turn off the electricity and air conditioner after use.

・ Please close the door when you return.

・ Please do not give the security code of the key to other people.

I agree to participate in the training program to achieve my goals.

I am aware that I have freedom to reject this program during or at any time.

I have read everything in this membership agreement.

I agree to participate in the program, acknowledging that I understand all my responsibilities and dangers in the program I am trying to participate in.